Complaints procedure

Complaint form

TopTaal has a complaints procedure, which is available upon request. Complete the form below and we will send you the procedure.

Some tips for submitting a complaint

• enter your personal information accurately
• Indicate what the kern is from the complaint
• Work point by point finish the complaint, don't throw everything at 1 hope
• Explain against who exactly your complaint is addressed
• Give in to what behavior or decision you complain
• Explain the circumstances (where, when, how)
• Indicate with whom you have discussed a solution at school or at the board
• Steer only essential documents and refer to it in your complaint
• Keep the complaint well-arranged and concise
• The limitation period is 1 year, but exceptions are possible
• If you submit the complaint by letter, it must be signed.