Complaints procedure
Do you have a complaint about behavior, contact or decisions made by TopTaal?
Complaint form
TopTaal has a complaints procedure, which can be requested. Complete the form below and we will send the procedure to you.
Request complaints procedure
Some tips for submitting a complaint
- enter your personal information accurately
- Indicate what the kern is from the complaint
- Work point by point finish the complaint, don't throw everything at 1 hope
- Explain against who exactly your complaint is addressed
- Give in to what behavior or decision you complain
- Explain the circumstances (where, when, how)
- Indicate with whom you have discussed a solution at school or at the board
- Steer only essential documents and refer to it in your complaint
- Keep the complaint well-arranged and concise
- The limitation period is 1 year, but exceptions are possible
- If you submit the complaint by letter, it must be signed.