Our approach
TopTaal stands for high-quality, customized education. To demonstrate that we deliver and guarantee high quality, we regularly undergo assessments from independent external quality organizations and certification bodies.
PSO3
Our growth towards social entrepreneurship has been recognized with a PSO certification!
TopTaal has reached Step 3 on the Social Entrepreneurship Performance Ladder (PSO). This means we contribute above average to employment for people distanced from the labor market.
The PSO is a quality mark of TNO and measures in an independent and scientifically substantiated way how socially an organization does business. The assessment shows that we offer work in a qualitatively strong and sustainable way to people for whom it is difficult to get started on the labor market.
At TopTaal We believe everyone deserves the opportunity to participate. This certification therefore aligns perfectly with our mission and our way of working.
Why this is important.
More and more organisations and governments find social entrepreneurship important. It fits within corporate social responsibility (CSR) and shows that you as an organisation have an eye for impact and inclusion.
By achieving Step 3, we demonstrate that we actively contribute to a more social labor market — not just in words, but also in deeds.
ISO 9001 and ISO 27001
At TopTaal We continuously strive for the highest quality and reliability in our services. That's why we're incredibly proud to have achieved both ISO 9001 and ISO 27001 certification.
ISO 9001 is the international standard for quality management. The certificate shows that we continuously improve our processes and put customer satisfaction at the heart of everything we do.
ISO 27001 is the leading standard for information security. This certification confirms that we handle confidential information with care and take strict measures to optimally protect data of customers, partners and employees.
This milestone underlines how important we find quality and safety, and gives our customers and partners the assurance that they can count on a professional and reliable organization.
At TopTaal We continuously strive for the highest quality and reliability in our services. That's why we're incredibly proud to have achieved both ISO 9001 and ISO 27001 certification.
ISO 9001 is the international standard for quality management. The certificate shows that we continuously improve our processes and put customer satisfaction at the heart of everything we do.
ISO 27001 is the leading standard for information security. This certification confirms that we handle confidential information with care and take strict measures to optimally protect data of customers, partners and employees.
This milestone underlines how important we find quality and safety, and gives our customers and partners the assurance that they can count on a professional and reliable organization. Kiwa register, click here.
View of Work Quality Mark
Blik op Werk is an independent quality organization. Trainers who ensure that people participate in society again, betaalThose who find work, start their own business, move from job to job, maintain a healthy work environment, and take integration courses are eligible for the Quality Mark. An independent inspector verifies whether the training provider meets all the high quality standards. The Blik op Werk Quality Mark is a star-based system. TopTaal has the maximum number of four stars.
Supervision in the classroom
In addition to administrative and procedural checks, Blik op Werk also examines whether the content of the lessons is sufficient. This check consists of a combination of a digitaltaal A self-evaluation tool and an assessment by a qualified inspector. This inspector visits a number of lessons to assess whether the quality of the lessons is adequate. The inspector's report showed that the quality of the lessons at TopTaal is fine.
Satisfaction rating
An important part of the Blik op Werk Quality Mark is the satisfaction rating. A student who TopTaal Anyone who has completed an integration course will receive a questionnaire by email or mail. A satisfaction rating is calculated based on all responses. A training provider must have a 6,5 to receive the Blik op Werk quality mark. TopTaal gets an 8 from her students.
NRTO quality mark
TopTaal has the NRTO quality mark. We have been assessed by an external certification body and meet the high quality standards. A trainer with the NRTO quality mark is transparent about products and services, offers adequate service, and has a professionalele customer relations, has knowledgeable staff and measures customer satisfaction.
Crebo (diploma) recognition
TopTaal was one of the first private training providers in the Netherlands to receive Crebo accreditation. The Ministry of Education, Culture and Science (OCW) wants everyone to receive a good education and prepare for independence and responsibility. The Ministry maintains a central register of accredited vocational training programs, Crebo. The Education Inspectorate oversees these programs.
CRKBO
TopTaal is included in the Central Register for Short Vocational Education. This register lists trainers and educational institutions that meet the qualitycode for training institutes.
TaalEmployers' agreement
TopTaal is a provider of professional training Taal on the Work Floor partner of the TaalEmployers agree. By participating in the Employers contribute taalagree to the taalemployee skills through taal to discuss this on the work floor and to train employees. With the TaalWe are working together with employers to achieve this agreement taal and we share knowledge and experiences.
