Inspiration
Many nationalities are employed by Jumbo. They usually do not speak Dutch and sometimes only speak English to a limited extent. The course participants do not speak perfect Dutch after the course. But they can manage very well now
'Jumbo is a very Dutch company. That is why it is so crucial that our employees feel comfortable in our taal can express', says Carola Drijver. 'The request for help that we have at TopTaal have filed, concerned the supply chain branch of our organization. Colleagues work there for a short time on average. Fortunately, TopTaal is working with us and helping us make improvements. For example, we are adjusting the registration procedure to prevent as much dropout as possible.
TopTaal is a true partner
Moreover, supply chain employees generally don't enjoy doing homework. This hinders learning, because learning from lessons alone is limited, according to Carola. Only when participants practice at home and review their books do they make significant progress. Incidentally, working with TopTaal to find solutions, the idea of an app came up. Handy, because many students do not have a computer at their disposal. They can TopTaal-portal, making homework difficult. With information provided through an app, they at least know what to do.
We've had three introductory sessions, the last of which, which began in September, consisted of a full 3 participants. A group is never larger than ten employees, which ensures that everyone receives plenty of attention. The courses are intensive, but highly valued. Participants appreciate that the lessons are held during working hours, and it's incredibly stimulating that they can immediately put theory into practice. We really see that they... taalskills continue to improve. 'We work with three different taallevels. And it's not always easy for the participants. In fact, we'd like to offer much more, but this is already difficult enough for many.
Would Carola TopTaal Would you recommend it to fellow organizations? 'Absolutely. At Jumbo, we're very involved with business reviews. This means that our team leaders and participants, together with us and the trainer, critically review the positive and negative aspects. We work closely with them on anything that needs improvement. TopTaal out. It is also very pleasant that it taalInstitute functions as a true partner. I find that exceptional for a supplier, because we usually have to do a lot ourselves. In this case, the entire organization is TopTaalWe provide the names of the students, and then they take over all the work for us.
Another point that can be discussed by Carola is flexibility. Other locations, different times are no problem at all if the situation requires it. 'My contacts are super flexible and provide high quality service. I have heard that from many participants. It is a really nice company to do business with. They are good at sparring and together we often come to creative solutions. " But the most important thing is the progress the students have made. 'The colleagues can now have a chat with the coffee. That is very important to us from Brabant. You have to be able to participate a bit and tell nonsense stories at a bakkie. Foreign speakers now simply participate in the conversations. So we are already taking stock of who will participate in the course next year. "